'Absolute Crap' But Brilliant: Corporate America's Plan to 'Misbehave Without Reproach
"What the Times found was a pattern of legal dead ends for consumers seeking to find redress for perceived injustices due to various forms of corporate fraud and malpractice. Often buried deep within lengthy and difficult-to-read contracts that purchasers of products or services are forced to sign, legal experts say the injection of these arbitration clauses "have essentially disabled consumer challenges to practices like predatory lending, wage theft and discrimination"."